All ThriveCo courses are covered by a generous 30 day money back guarantee. If you feel for some reason that a course isn't what you expected, we'll refund your purchase price.

No, there's no expiry on your enrolment. Once you've joined a course, that content will be available to you for the foreseeable future.

Your password can easily be reset by using the "Forgot Password" link on the Sign In page.

No. You will only ever be charged once. At this time we do not offer a subscription model.

Often, this issue is caused by a browser problem on the viewer's computer. Here are some basic browser troubleshooting steps. 1. Clear cache and restart the browser. Also check if you’re using the newest version of the browser. 2. Try a different browser (we like Google Chrome). 3. Try an Incognito / Private Window (this will rule out an issue with browser extensions). 4. Restart the device (it's a cliche but it works!) 5. If possible, try a different device! 6. If possible, try a different internet connection! School and/or corporate firewalls occasionally block our video provider.

When you purchase a course you'll be prompted to create a user account with a unique username and password. Whenever you want to access your course, simply log into your student dashboard at thriveco.tv. Here you can view, resume and manage all the courses you're enrolled in, as well as update your profile

Get in touch with us at [email protected] for any admin or technical questions, or if you have feedback. We're happy to help.